Includes bibliographical references and index.

KEY FEATURES: Human services "speak" and examples translate common business terminology, making the material accessible for readers. A personal Reflection-Diagnosis-Prescription approach encourages students to reflect on each leadership concept, diagnose a related personal weakness, and then apply a prescription to remedy the weakness, motivating them to master related theories, concepts, history, and terminology. The demonstration of a new human services organization, progressing through several facets of organizational standards and performance excellence, shows readers how leadership skills are used in the real world. A unique focus on team building and self-reflection is combined with insightful coverage of running a meeting; motivating a team; vision; mission; strategic planning; presentation skills; and community collaboration. A coaching voice makes teaching a leadership development course online more effective. In-chapter questions ...

Description based on MARC record for print version.