Digitalization and its influence on the world of work and value creation -- Business models in transition -- New approaches in process and project management -- Innovation in product creation and production -- Analysis and optimization of customer interaction -- Opportunities and risks of digital transformation, incl. IT security and smart contracts.

The content Digitalization and its influence on the world of work and value creation Business models in transition New approaches in process and project management Innovation in product development and production Analysis and optimization of customer interaction Opportunities and risks of digital transformation, incl. IT security and smart contracts The editors Prof. Dr. Thomas Barton is a professor at Worms University of Applied Sciences. His focus is on the development of operational applications, e-business and digitalization. Prof. Dr. Christian Müller is a professor at the Wildau University of Applied Sciences. His focus is on operations research, simulation of business processes and internet technologies. Prof. Dr. Christian Seel is a professor at Landshut University of Applied Sciences and head of the Institute for Project Management and Information Modeling (IPIM). His focus is on business process management, hybrid project management and mobile computing. This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.