1 Enterprise Operating Model -- Chapter 2: Non-interest cost management -- Chapter: 3 Enterprise Process Automation, TDABC -- Chapter 4: Operating Leverage -- Chapter 5: Improving Operating Leverage -- Chapter 6: Operating Leverage – Bank of the Future.

Improving operating leverage is about operational resilience, structural operational efficiency, and sustainable revenue growth. Activity-based enterprise non-interest cost management is an important component of enterprise risk adjusted return management methodology. This book builds on the author Kannan Subramanian’s earlier book, Event- and Data-Centric Enterprise Risk-Adjusted Return Management, delving in depth into enterprise non-interest operating cost management and operating leverage. Operating Leverage is about managing a bank’s capabilities and its capacity to deliver its products and services efficiently. It is not limited to managing operational costs but includes the operational support for the growth of business and for improving profitability. Profit is an absolute measure that denotes the amount of money the bank makes after deducting all expenses. Profitability measures how efficient the bank is at utilizing its resources to generate risk-adjusted returns. The reader can learn to improve risk adjusted operational effectiveness by implementing a nuanced approach to managing performance, risk, control, and cost simultaneously, at the process level. You’ll examine how some institutions have implemented activity-based costing in a siloed environment and without enterprise process automation. Many institutions do not have a scientific way of managing non-interest costs. The book explains why hyperautomation, a technology that intelligently automates business processes, is a more advanced and comprehensive way to manage these factors in a holistic and integrated way. Improving Operating Leverage using Hyperautomation is your complete guide to enhancing risk adjusted operational performance through a nuanced approach to performance, risk, control, and costs at the process level.