New Horizons in Patient Safety: Safe Communication
New Horizons in Patient Safety: Safe Communication Evidence-based core Competencies with Case Studies from Nursing Practice / [online] :
Annegret Hannawa, Anne Wendt, Lisa Day
- Berlin : De Gruyter, 2018
- 1 resursă online (250 p.)
Frontmatter Foreword
List of Abbreviations
Contents Preface
Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication 1. Healthcare quality and patient safety – A global perspective 2. Myths and truths of human communication 3. Communication topics in healthcare quality and patient safety 4. Interpersonal communication: Challenges, processes, and issues 5. The Hannawa SACCIA typology: Five core competencies that constitute “safe communication” 6. Lessons from communication science Part II: Case studies across six stages of nursing practice Stage 1: Data collection
Stage 2: Assessment/diagnosis
Stage 3: Planning
Stage 4: Active waiting
Stage 5: Implementation
Concluding thoughts Bibliography
Index
9783110454857
DE-Medicină
Frontmatter Foreword
List of Abbreviations
Contents Preface
Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication 1. Healthcare quality and patient safety – A global perspective 2. Myths and truths of human communication 3. Communication topics in healthcare quality and patient safety 4. Interpersonal communication: Challenges, processes, and issues 5. The Hannawa SACCIA typology: Five core competencies that constitute “safe communication” 6. Lessons from communication science Part II: Case studies across six stages of nursing practice Stage 1: Data collection
Stage 2: Assessment/diagnosis
Stage 3: Planning
Stage 4: Active waiting
Stage 5: Implementation
Concluding thoughts Bibliography
Index
9783110454857
DE-Medicină