New Horizons in Patient Safety: Understanding Communication
New Horizons in Patient Safety: Understanding Communication Case Studies for Physicians / [online] :
Annegret Hannawa, Albert Wu, Robert Juhasz
- Berlin : De Gruyter, 2017
- 1 resursă online (254 p.)
Frontmatter Foreword
List of Abbreviations
Contents Preface
Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication 1. Principles of healthcare quality and patient safety 2. Myths and truths of human communication 3. Communication topics in healthcare quality and patient safety 4. Interpersonal communication: Challenges, processes, and issues 5. The Hannawa SACCIA Typology of Communication Errors in Healthcare 6. Lessons from communication science Part II: Case studies across six stages of care Stage 1: Medical history taking
Stage 2: Diagnosis
Stage 3: Treatment planning
Stage 4: Storage
Stage 5: Treatment execution
Stage 6: Post-treatment care
Concluding thoughts
Bibliography
Answer Key
Index
DE-Medicină
Frontmatter Foreword
List of Abbreviations
Contents Preface
Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication 1. Principles of healthcare quality and patient safety 2. Myths and truths of human communication 3. Communication topics in healthcare quality and patient safety 4. Interpersonal communication: Challenges, processes, and issues 5. The Hannawa SACCIA Typology of Communication Errors in Healthcare 6. Lessons from communication science Part II: Case studies across six stages of care Stage 1: Medical history taking
Stage 2: Diagnosis
Stage 3: Treatment planning
Stage 4: Storage
Stage 5: Treatment execution
Stage 6: Post-treatment care
Concluding thoughts
Bibliography
Answer Key
Index
DE-Medicină