Total quality management in human service organizations [electronic resource] /
Martin, Lawrence L., 1945-
Total quality management in human service organizations [electronic resource] / Lawrence L. Martin. - Newbury Park, Calif. : SAGE, 1993. - 1 online resource (ix, 109 p.)
Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Specialized.
9781483326597 (ebook) : No price
--United States.
HV95 / .M2743 1993
Total quality management in human service organizations [electronic resource] / Lawrence L. Martin. - Newbury Park, Calif. : SAGE, 1993. - 1 online resource (ix, 109 p.)
Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Specialized.
9781483326597 (ebook) : No price
--United States.
HV95 / .M2743 1993