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Digitalisation of Global Business Services (Record no. 57888)

MARC details
000 -LEADER
fixed length control field 05007nam a22005535i 4500
001 - CONTROL NUMBER
control field 978-3-031-51528-6
003 - CONTROL NUMBER IDENTIFIER
control field DE-He213
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251030111444.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr nn 008mamaa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240226s2024 sz | s |||| 0|eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783031515286
-- 978-3-031-51528-6
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-031-51528-6
Source of number or code doi
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD45
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJD
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS041000
Source bisacsh
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJD
Source thema
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Plugge, Albert.
Relator term author.
Relator code aut
-- http://id.loc.gov/vocabulary/relators/aut
9 (RLIN) 71775
245 10 - TITLE STATEMENT
Title Digitalisation of Global Business Services
Medium [electronic resource] :
Remainder of title Orchestrating the Enterprise Ecosystem /
Statement of responsibility, etc. by Albert Plugge, Shahrokh Nikou.
250 ## - EDITION STATEMENT
Edition statement 1st ed. 2024.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Cham :
Name of producer, publisher, distributor, manufacturer Springer International Publishing :
-- Imprint: Palgrave Macmillan,
Date of production, publication, distribution, manufacture, or copyright notice 2024.
300 ## - PHYSICAL DESCRIPTION
Extent XVIII, 284 p. 17 illus.
Other physical details online resource.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
347 ## - DIGITAL FILE CHARACTERISTICS
File type text file
Encoding format PDF
Source rda
490 1# - SERIES STATEMENT
Series statement Technology, Work and Globalization,
International Standard Serial Number 2730-6631
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Introduction -- Chapter 1: Strategic enterprise related developments -- Chapter 2: Positioning Business Services (BS comprise of F&A, HR, SCM, IT) -- Chapter 3: Literature review -- Chapter 4: Development of hypothesis -- Chapter 5: Quantitative Research -- Chapter 6: Business Services Configurations -- Chapter 7: Case study Decentral organizational structure -- Chapter 8: Case study organizational structure -- Chapter 9: Case study federated organizational structure -- Chapter 10: Cross case study -- Chapter 11: Conclusions, limitations -- Chapter 12: Outlook: The future of orchestrating a digital enterprise ecosystem.
520 ## - SUMMARY, ETC.
Summary, etc. "Global Business Services (GBS) plays a crucial role as a driving force behind economic growth. However, many enterprises encounter challenges in effectively implementing GBS. In their groundbreaking book, Albert Plugge and Shahrokh Nikou delve into the factors how to implement GBSs successfully.” Professor Jochen Wirtz, Ph.D.,Vice Dean MBA Programmes at National University of Singapore The concept of Global Business Services (GBS) is well recognised and researched by both scholars and practitioners. However, the complexity of applying GBS has been the subject of various critiques due to its effect on firms’ business processes, service portfolio and provisioning of in-house as well as outsourced services. Although GBS results have been much criticised, this book argues that the rise of digitalisation reopens the question of implementing GBS successfully. The findings of this novel research, which is based on a multi-method approach, provide insights in relevant GBS factors and how these factors affect a GBS implementation strategy. Further analysis show how digitalisation, including platforms and AI, enable GBS organisations to decrease implementation issues. Research outcomes illustrate that firms which apply an enterprise ecosystem approach are better able to exchange GBS information. The willingness and ability of firms to intensify the collaboration at managerial and subject matter level will help to overcome GBS implementation challenges. This book puts forward the case that the rise of digitalisation enables GBS organisations to provide benefits and ensure that the GBS business model still matters. It will be of great interest to scholars of digital business. Albert Plugge is a Professor at Nyenrode Business University in the Netherlands. His research interests comprise of ESG, transformation, digitalisation, global business services, and their effect on organisational structures. Shahrokh Nikou is an Assistant Professor of Organisational Design in the Faculty of Industrial Design Engineering at Delft University of Technology in the Netherlands. His research focuses on digitalisation, digital transformation, organisational design, sustainable business strategy, while spanning both organisational and individual domains. .
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element
9 (RLIN) 59244
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element
9 (RLIN) 66187
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element
9 (RLIN) 66184
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Nikou, Shahrokh.
Relator term author.
Relator code aut
-- http://id.loc.gov/vocabulary/relators/aut
9 (RLIN) 71776
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element SpringerLink (Online service)
773 0# - HOST ITEM ENTRY
Title Springer Nature eBook
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Printed edition:
International Standard Book Number 9783031515279
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Printed edition:
International Standard Book Number 9783031515293
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Printed edition:
International Standard Book Number 9783031515309
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Technology, Work and Globalization,
International Standard Serial Number 2730-6631
9 (RLIN) 71777
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://doi.org/10.1007/978-3-031-51528-6">https://doi.org/10.1007/978-3-031-51528-6</a>
912 ## -
-- ZDB-2-BUM
912 ## -
-- ZDB-2-SXBM

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