Organizational Communication in the Digital Era (Record no. 62077)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 05747nam a22004935i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-031-58307-0 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | DE-He213 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251030112700.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr nn 008mamaa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240731s2024 sz | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783031583070 |
| -- | 978-3-031-58307-0 |
| 024 7# - OTHER STANDARD IDENTIFIER | |
| Standard number or code | 10.1007/978-3-031-58307-0 |
| Source of number or code | doi |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD28-70 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | KJM |
| Source | bicssc |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | BUS041000 |
| Source | bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | KJM |
| Source | thema |
| 245 10 - TITLE STATEMENT | |
| Title | Organizational Communication in the Digital Era |
| Medium | [electronic resource] : |
| Remainder of title | Examining the Impact of AI, Chatbots, and Covid-19 / |
| Statement of responsibility, etc. | edited by Martin N. Ndlela. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. 2024. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Cham : |
| Name of producer, publisher, distributor, manufacturer | Springer Nature Switzerland : |
| -- | Imprint: Palgrave Macmillan, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2024. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XXIII, 395 p. 26 illus., 22 illus. in color. |
| Other physical details | online resource. |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS | |
| File type | text file |
| Encoding format | |
| Source | rda |
| 490 1# - SERIES STATEMENT | |
| Series statement | New Perspectives in Organizational Communication, |
| International Standard Serial Number | 2730-5341 |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1. Ongoing Digital Transformation of Organizational Communication: An Introduction -- Section 1: Emerging Technologies And Organizational Communication -- Chapter 2. The Diffusion of Chatbot Research Across Disciplines: A Systematic Literature Review -- Chapter 3. Artificial intelligence in organizational communication: challenges, opportunities, and implications -- Chapter 4. Conversational AI in Organizational Communication -- Chapter 5. Role of Contemporary Communication Technologies for Listening to Stakeholders -- Chapter 6. Digital communication strategy and strategic communication in (inter)action: the Portuguese and the social media -- Chapter 7. Platform Communication and Big Data Sharing in Norwegian farming organizations -- Chapter 8. Communication in hot areas – technology and sign-systems for emergency first responders -- Section 2: Organizational Communication In The Covid And Post-Covid Era -- Chapter 9. From Forced Remote Work to Forced Office work? Factors Influencing Change in Willingness to Work Remotely -- Chapter 10. Internal Communications during Crisis-induced Organizational Change -- Chapter 11. The Communicative Constitution of Organizations in an era of re-materialization - A case study of three organizations -- Chapter 12: Norwegian Police Crisis Communication during the COVID-19 pandemic. Digital Opportunities and Challenges -- Chapter 13. From talent management towards talent engagement – responsiveness in a digitized post-Covid-19 strategic organisation -- Chapter 14. Communication for Stakeholder Leadership in the Post-pandemic Digital Era -- Chapter 15. Video Communication in the Post-Pandemic Era: Understanding the challenges and opportunities for the future of workplace communication -- Chapter 16. The digital communication of religious organizations: a case study of a Muslim Mosque. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This edited collection examines different facets of organizational communication in the context of current technological developments and disruptions brought about by the COVID-19 pandemic. AI is making inroads in organizational communication practice, influencing how organizations communicate and interact with their environments. It drives, augments and supplements organizational communication. Chatbots, for example, are becoming increasingly relied upon by organizations, using them to manage basic communication tasks that used to belong solidly to the realm of human. Similarly, developments such as ChatGPT have attracted scholarly attention due to their perceived implications on various aspects of communication. All of this has a profound effect on human interactions and relationships in organizational settings. Filling a gap in scholarship around organizational communication in light of ongoing digital transformation processes and COVID-19 induced transformations, chapters provide an up-to-date account of how new communication technologies, especially AI, are transforming organizational communication. The contributions reflect upon the most current theory and practice in the field in the post-COVID era. Combining theory, applied scholarship and fresh case studies, this is a valuable resource that reflects on the new realities of today’s organizational environment. Martin N. Ndlela is a Professor of Communication at Inland Norway School of Business and Social Sciences. He holds a PhD in media and communication from the University of Oslo. He is also Research Associate at the Department of Strategic Communication, University of Johannesburg. He researches and teaches courses on crisis communication, social media, digital communication and organizational communication. A prolific author, his recent publications include Risk and Crisis Communication during the Covid-19 pandemic, Global Pandemics and Media Ethics, Crisis Communication, and Social Media and Elections in Africa. Volume 1 & 2. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | |
| 9 (RLIN) | 324 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | |
| 9 (RLIN) | 324 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ndlela, Martin N. |
| Relator term | editor. |
| Relator code | edt |
| -- | http://id.loc.gov/vocabulary/relators/edt |
| 9 (RLIN) | 81603 |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | SpringerLink (Online service) |
| 773 0# - HOST ITEM ENTRY | |
| Title | Springer Nature eBook |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Printed edition: |
| International Standard Book Number | 9783031583063 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Printed edition: |
| International Standard Book Number | 9783031583087 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Printed edition: |
| International Standard Book Number | 9783031583094 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | New Perspectives in Organizational Communication, |
| International Standard Serial Number | 2730-5341 |
| 9 (RLIN) | 80280 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://doi.org/10.1007/978-3-031-58307-0">https://doi.org/10.1007/978-3-031-58307-0</a> |
| 912 ## - | |
| -- | ZDB-2-BUM |
| 912 ## - | |
| -- | ZDB-2-SXBM |
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