Includes bibliographical references and index.

Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.

By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.

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