New Horizons in Patient Safety: Safe Communication  Evidence-based core Competencies with Case Studies from Nursing Practice /   [online] :  
Annegret Hannawa, Anne Wendt, Lisa Day 
 - Berlin :   De Gruyter,   2018 
 - 1 resursă online  (250 p.) 
<br/><br/> Frontmatter  Foreword<br/>  List of Abbreviations<br/>  Contents  Preface<br/> Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication  1. Healthcare quality and patient safety – A global perspective  2. Myths and truths of human communication  3. Communication topics in healthcare quality and patient safety  4. Interpersonal communication: Challenges, processes, and issues  5. The Hannawa SACCIA typology: Five core competencies that constitute “safe communication”  6. Lessons from communication science Part II: Case studies across six stages of nursing practice  Stage 1: Data collection<br/>  Stage 2: Assessment/diagnosis<br/>  Stage 3: Planning<br/>  Stage 4: Active waiting<br/>  Stage 5: Implementation<br/>  Concluding thoughts  Bibliography<br/>  Index<br/> 
<br/><br/><label>ISBN: </label>9783110454857 
<br/><br/><label>Subjects--Chronological Terms: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>DE-Medicină
<br/><br/><label>Subjects--Geographic Terms: </label>
<br/><br/><label>Index Terms--Genre/Form: </label>