TY  - BOOK
AU  - HANNAWA,Annegret
AU  - WU,Albert
AU  - JUHASZ,Robert
TI  - New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians / 
PY  - 2017///
CY  - Berlin : 
PB  - De Gruyter, 
KW  - UDJG
KW  - DE-Medicină
N1  - Frontmatter; Foreword
; List of Abbreviations
; Contents; Preface
; Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication; 1. Principles of healthcare quality and patient safety; 2. Myths and truths of human communication; 3. Communication topics in healthcare quality and patient safety; 4. Interpersonal communication: Challenges, processes, and issues; 5. The Hannawa SACCIA Typology of Communication Errors in Healthcare; 6. Lessons from communication science; Part II: Case studies across six stages of care; Stage 1: Medical history taking
; Stage 2: Diagnosis
; Stage 3: Treatment planning
; Stage 4: Storage
; Stage 5: Treatment execution
; Stage 6: Post-treatment care
; Concluding thoughts
; Bibliography
; Answer Key
; Index

UR  - https://www-degruyter-com.am.e-nformation.ro/document/doi/10.1515/9783110455014/html
ER  -