TY - BOOK AU - JACOBS,Elizabeth A. AU - DIAMOND,Lisa C. TI - Providing health care in the context of language barriers: International perspectives / PY - 2017/// CY - Bristol : PB - Multilingual Matters, KW - UDJG KW - DE-Medicină N1 - Frontmatter; Contents; Contributors; Introduction; 1.The Drivers of Demand for Language Services in Health Care; 2.Three Critical Steps to Enhance Delivery of Language Services in Health Care; 3.Conceptualizing Bilingual Health Communication: A Theory-based Approach to Interpreter-mediated Medical Encounters; 4.Challenges to and Recommendations for Working with a Community Interpreter in Mental Health: A Canadian Perspective; 5.Toward a Theoretical Framework of Informal Interpreting in Health Care: Explaining the Effects of Role Confl ict on Control, Power and Trust in Interpreter-mediated Encounters; 6.Understanding the Advantages and Disadvantages of the Diversity of Approaches to Overcoming Language Barriers in Medical Encounters; 7.Language Concordance Between Limited English Proficient Patients and Their Clinicians; 8.Breaking the Silence: Identifying the Needs of Bilingual Speakers in Health Care; 9.Engaging the Community to Develop Solutions for Languages of Lesser Diffusion; 10.Chinese Voices: Improving Access to Health Care; 11.A New Zealand Perspective on Providing Health Care for Patients with Limited English Proficiency; 12.Toward a New Approach for Culturally and Linguistically Responsive Health Care: A Case Study of Developments in Victoria, Australia; Epilogue ; Glossary ; Index UR - https://www-degruyter-com.am.e-nformation.ro/document/doi/10.21832/9781783097777/html ER -