Ikeler, Peter,  <br/><br/>
Hard Sell :  Work and Resistance in Retail Chains / 
Peter Ikeler. 
 - 1 online resource :  6 tables 
 - Studies of the Weatherhead East Asian Institute, Columbia University .
<br/><br/> Frontmatter --   Contents --   Acknowledgments --   List of Abbreviations --   1. All Quiet on the Service Front? --   2. The Making of Big-Box Retail --   3. The Not-So-Hidden Abode: Work Organization at Macy's and Target --   4. Carrots, Sticks, and Workers: The Relations of Employment --   5. A Regime of Contingent Control --   6. Class Consciousness on the Sales Floor --   7. Service Worker Organizing --   A Note on Class Consciousness --   References --   Index 
<br/><br/> restricted access  http://purl.org/coar/access_right/c_16ec 
<br/><br/> Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for  
<br/><br/><br/>Mode of access: Internet via World Wide Web. 
<br/><br/><br/>In English. 
<br/><br/><label>ISBN: </label>9781501706080 
<br/><br/><label>Standard No.: </label>10.7591/9781501706080  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>--United States.<br/>--Management.--United States<br/><br/>