Martin, Lawrence L. 1945- creator text cau Newbury Park, Calif SAGE 1993 monographic eng

electronic resource

1 online resource (ix, 109 p.) Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners. Specialized. specialized Lawrence L. Martin. Total quality management in human services United States HV95 .M2743 1993 9781483326597 (ebook) : https://sk.sagepub.com/books/total-quality-management-in-human-service-organizations https://sk.sagepub.com/books/total-quality-management-in-human-service-organizations StDuBDS 130912 20251029145104.0 EDZ0000159398 eng