TY - BOOK AU - Austin,Michael J. AU - Brody,Ralph AU - Packard,Thomas Roy TI - Managing the challenges in human service organizations: a casebook SN - 9781452274805 (ebook) : AV - HV41 .A865 2009 PY - 2009/// CY - Los Angeles, [Calif.], London PB - SAGE KW - Human services KW - Management N1 - Includes bibliographical references and index; Specialized N2 - Specialising in decisions managers need to make under trying circumstances, this casebook prepares current and aspiring managers for the kinds of experiences they are likely to encounter. The cases are inspired by real situations UR - https://sk.sagepub.com/books/managing-the-challenges-in-human-service-organizations ER -