@book{55907,
	author = {Austin, Lucinda L.,},
	title = {Social media and crisis communication /},
	publisher = {Routledge,},
	year = {2022.},
	address = {New York, NY :},
	edition = {Second edition.},
	url = {https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3032015}
}