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  <titleInfo>
    <title>Understanding Audiences, Customers, and Users via Analytics</title>
    <subTitle>An Introduction to the Employment of Web, Social, and Other Types of Digital People Data</subTitle>
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    <namePart>Jansen, Bernard J.</namePart>
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    <namePart>Aldous, Kholoud K.</namePart>
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    <namePart>Salminen, Joni.</namePart>
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    <namePart>Jung, Soon-gyo.</namePart>
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    <dateIssued encoding="marc">2024</dateIssued>
    <edition>1st ed. 2024.</edition>
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    <extent>XIX, 152 p. 28 illus., 27 illus. in color. online resource.</extent>
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  <abstract>This book presents the foundations of using analytics from the laboratory, social media platforms, and the web. The authors cover key topics including analytics strategy, data gathering approaches, data preprocessing, data quality assessment, analytical methods, tools, and validation methods. The book includes chapters explaining web analytics, social media analytics, and how to create an analytics strategy. The authors also cover on data sources, such as online surveys, crowdsourcing, eye tracking, mouse tracking, social media APIs, search logs, and analytics triangulation. The book also discusses analytical tools for social media analytics, search analytics, persona analytics, user studies, and website analytics. The authors conclude by examining the validity of online analytics.</abstract>
  <tableOfContents>The Foundations of Web Analytics -- The Foundations of Social Media Analytics -- Web and Social Media Analytics Strategy -- Data Collection Methods -- Data Quality Assessment -- Data Preprocessing -- Search Analytics -- Persona Analytics -- User Study Analytics -- Website Analytics -- A Discussion of the Validity of Data Analytics.</tableOfContents>
  <note type="statement of responsibility">by Bernard J. Jansen, Kholoud K. Aldous, Joni Salminen, Hind Almerekhi, Soon-gyo Jung.</note>
  <subject authority="lcsh">
    <topic>Quantitative research</topic>
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    <topic>Digital media</topic>
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    <topic>Sampling (Statistics)</topic>
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    <topic>Data processing</topic>
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    <topic>Data Analysis and Big Data</topic>
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    <topic>Digital and New Media</topic>
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    <topic>Methodology of Data Collection and Processing</topic>
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    <topic>Computer and Information Systems Applications</topic>
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    <topic>Media and Communication</topic>
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      <title>Synthesis Lectures on Information Concepts, Retrieval, and Services</title>
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