03987nam a22005175i 4500001001800000003000900018005001700027007001500044008004100059020001800100024003500118050000900153072001600162072002300178072001500201100007700216245009500293250001800388264006900406300006500475336002600540337002600566338003600592347002400628490007500652505100000727520102401727650003202751650004002783650003202823650003102855650002602886650005202912650003202964650005202996650004203048650005103090650003903141710003403180773002603214776003603240776003603276776003603312830007503348856004603423978-3-031-45509-4DE-He21320251030110829.0cr nn 008mamaa231102s2024    sz |    s    |||| 0|eng d  a97830314550947 a10.1007/978-3-031-45509-42doi 4aQ342 7aUYQ2bicssc 7aCOM0040002bisacsh 7aUYQ2thema1 aCrowder, James.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut10aAI Chatbotsh[electronic resource] :bThe Good, The Bad, and The Ugly /cby James Crowder.  a1st ed. 2024. 1aCham :bSpringer Nature Switzerland :bImprint: Springer,c2024.  aXII, 165 p. 33 illus., 14 illus. in color.bonline resource.  atextbtxt2rdacontent  acomputerbc2rdamedia  aonline resourcebcr2rdacarrier  atext filebPDF2rda1 aSynthesis Lectures on Engineering, Science, and Technology,x2690-03270 aIntroduction -- Section I: The Rise of the Chatbot -- What is a Chatbot -- Categories of Chatbots -- Chatbots and the need for connectivity -- Do They Fill a Need in Society -- Section II: Chatbots: The Good -- Chatbots like SIRI: Your Digital Assistant -- Chatbots for casual interactions -- Chatbots that analyze data and provide valuable information -- Section III: Chatbots: The Bad -- Microsoft’s 2016 Chatbot – What Went Wrong -- Examples of Issues with Chatbots over the last Few Years -- When is human-AI interaction appropriate and when is it inappropriate -- Section IV: Chatbots: The Ugly -- Inherent Bias in Chatbots: Is it Possible to Create an AI Entity without any Bias -- What Happens when a Chatbot Gives Detrimental Advice: Who’s Responsible -- Can we rely on Companies that Create Chatbots to act Responsibly -- Section IV: Future of Chatbots -- What does the Future of Chatbots Look Like -- Can Future AI Entities show Love and Compassion and Should They -- Conclusion.  aThis book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world. 0aComputational intelligence. 0aUser interfaces (Computer systems). 0aHuman-computer interaction. 0aTechnological innovations. 0aApplication software. 0aNatural language processing (Computer science).14aComputational Intelligence.24aUser Interfaces and Human Computer Interaction.24aInnovation and Technology Management.24aComputer and Information Systems Applications.24aNatural Language Processing (NLP).2 aSpringerLink (Online service)0 tSpringer Nature eBook08iPrinted edition:z978303145508708iPrinted edition:z978303145510008iPrinted edition:z9783031455117 0aSynthesis Lectures on Engineering, Science, and Technology,x2690-032740uhttps://doi.org/10.1007/978-3-031-45509-4