02856nam a22005655i 4500 978-981-99-9565-3 DE-He213 20251030111447.0 cr nn 008mamaa 240227s2024 si | s |||| 0|eng d 9789819995653 978-981-99-9565-3 10.1007/978-981-99-9565-3 doi HF4999.2-6182 HD28-70 KJ bicssc BUS042000 bisacsh KJ thema Li, Lefei. author. aut http://id.loc.gov/vocabulary/relators/aut 71874 The Era of New Services [electronic resource] : New Services, New Infrastructure and Service Rules for the Future Society / by Lefei Li. 1st ed. 2024. Singapore : Springer Nature Singapore : Imprint: Springer, 2024. XVII, 190 p. 70 illus., 40 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Management for Professionals, 2192-810X Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation. This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market. Business. 58353 Management science. 57941 Service industries. 68307 Electronic commerce. Business and Management. Services. 68308 e-Commerce and e-Business. SpringerLink (Online service) Springer Nature eBook Printed edition: 9789819995646 Printed edition: 9789819995660 Printed edition: 9789819995677 Management for Professionals, 2192-810X 68226 https://doi.org/10.1007/978-981-99-9565-3 ZDB-2-BUM ZDB-2-SXBM 57921 57921