The
Era of New Services
New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei.
creator
author.
aut
http://id.loc.gov/vocabulary/relators/aut
SpringerLink (Online service)
text
si
2024
1st ed. 2024.
monographic
eng
access
XVII, 190 p. 70 illus., 40 illus. in color. online resource.
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation.
by Lefei Li.
Business
Management science
Service industries
Electronic commerce
Business and Management
Services
e-Commerce and e-Business
HF4999.2-6182
HD28-70
Springer Nature eBook
Management for Professionals
9789819995653
https://doi.org/10.1007/978-981-99-9565-3
https://doi.org/10.1007/978-981-99-9565-3
240227
20251030111447.0
978-981-99-9565-3