TY  - BOOK
AU  - Li,Lefei
ED  - SpringerLink (Online service)
TI  - The Era of New Services: New Services, New Infrastructure and Service Rules for the Future Society 
T2  - Management for Professionals,
SN  - 9789819995653
AV  - HF4999.2-6182 
PY  - 2024///
CY  - Singapore
PB  - Springer Nature Singapore, Imprint: Springer
KW  - Business
KW  - Management science
KW  - Service industries
KW  - Electronic commerce
KW  - Business and Management
KW  - Services
KW  - e-Commerce and e-Business
N1  - Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation
N2  - This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market
UR  - https://doi.org/10.1007/978-981-99-9565-3
ER  -