04013nam a22005295i 4500 978-3-031-39016-6 DE-He213 20251030111750.0 cr nn 008mamaa 240328s2024 sz | s |||| 0|eng d 9783031390166 978-3-031-39016-6 10.1007/978-3-031-39016-6 doi QA76.758 UMZ bicssc COM051230 bisacsh UMZ thema Castillo, Francisco. author. aut http://id.loc.gov/vocabulary/relators/aut 74166 Managing Information Technology [electronic resource] / by Francisco Castillo, Korina Monoso. 2nd ed. 2024. Cham : Springer International Publishing : Imprint: Springer, 2024. XXI, 295 p. 104 illus., 75 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda 1. Introduction -- 2. IT Areas and Functions -- 3. Organization and Human Resources -- 4. Managing Operations -- 5. Managing projects -- 6. Cut-over into operations -- 7. Project Governance -- 8. Agile-SCRUM project management -- 9. IT Portfolio Management -- 10. IT Security -- 11. Appendix A: Sample Terms of Reference (TOR). There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. In this second edition, besides a number of corrections and updates throughout the text, chapter 8 on “Agile Project Management” replaces the former chapter 8 completely, and chapter 10 on “IT Security” has been newly introduced as this topic has become more and more important for both management and operations during the last six years. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry. . Software engineering. 33953 Software engineering Management. 67453 Electronic data processing Management. 66897 Software Engineering. 33953 Software Management. 67455 IT Operations. 66898 Monoso, Korina. author. aut http://id.loc.gov/vocabulary/relators/aut 74167 SpringerLink (Online service) Springer Nature eBook Printed edition: 9783031390159 Printed edition: 9783031390173 Printed edition: 9783031390180 https://doi.org/10.1007/978-3-031-39016-6 ZDB-2-SCS ZDB-2-SXCS 58728 58728