04341nam a22006255i 4500 978-3-031-51524-8 DE-He213 20251030112330.0 cr nn 008mamaa 240625s2024 sz | s |||| 0|eng d 9783031515248 978-3-031-51524-8 10.1007/978-3-031-51524-8 doi G154.9-155.8 HD28-70 KNSG bicssc BUS081000 bisacsh KNSG thema Vinod, Ben. author. aut http://id.loc.gov/vocabulary/relators/aut 79258 Mastering the Travel Intermediaries [electronic resource] : Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies / by Ben Vinod. 1st ed. 2024. Cham : Springer Nature Switzerland : Imprint: Springer, 2024. XXXI, 478 p. 100 illus., 92 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Management for Professionals, 2192-810X An Introduction to Travel Intermediaries -- Origins of the Global Distribution Systems (1925 – 1983) -- GDS: Platform Power (1984 – 1995) -- GDS: The Internet, New Channels and Transparency (1996 – 2011) -- Scale Matters: GDS Air Shopping -- GDS: The Turbulent Years (2012 – Present) -- The Impact of Evolving Business Models on Global Distribution Systems -- A Fast Response System: Airline Shopping in a NDC World -- Offer Management, Dynamic Pricing, and Order Management -- Origins of Online Travel Agencies -- Hotel Bookings and the Dominance of the OTAs -- Customer Trust and NDC -- The Impact of Emerging Technologies on Intermediaries -- Future State. This book chronicles the role of travel intermediaries: global distribution systems (GDS), travel management companies (TMC), and online travel agencies (OTA) in the distribution of travel products. The book covers the historical development of these intermediaries and explores their current state and future prospects. Almost six decades after the introduction of computerized reservations systems and four decades after the introduction of Global Distribution Systems that allowed travel agents to make automated airline bookings, the distribution of air products is amid a major transition. A fundamental change is pricing power, which shifts from the GDSs to the airlines for the indirect channel. These changes are driven by advancements in technology, market economics, and airline cost controls, leading to the emergence of new revenue models that will permanently alter the landscape of air distribution. As a result, travel intermediaries are experiencing the effects of these turbulent times and must adopt innovative approaches and initiatives to adapt and transform their business models rather than maintaining the status quo. In addition to the ongoing transformation, over the next decade, the advancements in emerging technologies like blockchain and decentralized digital identity will further revolutionize the distribution landscape across all sectors of the travel industry. Tourism. Management. 324 Electronic commerce. Technological innovations. 59244 Sales management. 69045 Retail trade. 74528 Tourism Management. 67127 E-Business. 8649 Innovation and Technology Management. 66187 Sales and Distribution. 69046 Trade and Retail. 74530 SpringerLink (Online service) Springer Nature eBook Printed edition: 9783031515231 Printed edition: 9783031515255 Printed edition: 9783031515262 Management for Professionals, 2192-810X 68226 https://doi.org/10.1007/978-3-031-51524-8 ZDB-2-BUM ZDB-2-SXBM 60991 60991