04105nam a22005655i 4500001001800000003000900018005001700027007001500044008004100059020003700100024003500137050001700172050001200189072001700201072002300218072001600241100008000257245019000337250001800527264006900545300006700614336002600681337002600707338003600733347002400769490004500793505067200838520140001510650001302910650002102923650002502944650003802969650002903007650002503036650003103061650002203092650004903114650003503163650002903198710003403227773002603261776003603287776003603323776003603359830005203395856004603447912001403493912001503507999001703522978-3-031-51524-8DE-He21320251030112330.0cr nn 008mamaa240625s2024 sz | s |||| 0|eng d a97830315152489978-3-031-51524-87 a10.1007/978-3-031-51524-82doi 4aG154.9-155.8 4aHD28-70 7aKNSG2bicssc 7aBUS0810002bisacsh 7aKNSG2thema1 aVinod, Ben.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut97925810aMastering the Travel Intermediariesh[electronic resource] :bOrigins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies /cby Ben Vinod. a1st ed. 2024. 1aCham :bSpringer Nature Switzerland :bImprint: Springer,c2024. aXXXI, 478 p. 100 illus., 92 illus. in color.bonline resource. atextbtxt2rdacontent acomputerbc2rdamedia aonline resourcebcr2rdacarrier atext filebPDF2rda1 aManagement for Professionals,x2192-810X0 aAn Introduction to Travel Intermediaries -- Origins of the Global Distribution Systems (1925 – 1983) -- GDS: Platform Power (1984 – 1995) -- GDS: The Internet, New Channels and Transparency (1996 – 2011) -- Scale Matters: GDS Air Shopping -- GDS: The Turbulent Years (2012 – Present) -- The Impact of Evolving Business Models on Global Distribution Systems -- A Fast Response System: Airline Shopping in a NDC World -- Offer Management, Dynamic Pricing, and Order Management -- Origins of Online Travel Agencies -- Hotel Bookings and the Dominance of the OTAs -- Customer Trust and NDC -- The Impact of Emerging Technologies on Intermediaries -- Future State. aThis book chronicles the role of travel intermediaries: global distribution systems (GDS), travel management companies (TMC), and online travel agencies (OTA) in the distribution of travel products. The book covers the historical development of these intermediaries and explores their current state and future prospects. Almost six decades after the introduction of computerized reservations systems and four decades after the introduction of Global Distribution Systems that allowed travel agents to make automated airline bookings, the distribution of air products is amid a major transition. A fundamental change is pricing power, which shifts from the GDSs to the airlines for the indirect channel. These changes are driven by advancements in technology, market economics, and airline cost controls, leading to the emergence of new revenue models that will permanently alter the landscape of air distribution. As a result, travel intermediaries are experiencing the effects of these turbulent times and must adopt innovative approaches and initiatives to adapt and transform their business models rather than maintaining the status quo. In addition to the ongoing transformation, over the next decade, the advancements in emerging technologies like blockchain and decentralized digital identity will further revolutionize the distribution landscape across all sectors of the travel industry. 0aTourism. 0aManagement.9324 0aElectronic commerce. 0aTechnological innovations.959244 0aSales management.969045 0aRetail trade.97452814aTourism Management.96712724aE-Business.9864924aInnovation and Technology Management.96618724aSales and Distribution.96904624aTrade and Retail.9745302 aSpringerLink (Online service)0 tSpringer Nature eBook08iPrinted edition:z978303151523108iPrinted edition:z978303151525508iPrinted edition:z9783031515262 0aManagement for Professionals,x2192-810X96822640uhttps://doi.org/10.1007/978-3-031-51524-8 aZDB-2-BUM aZDB-2-SXBM c60991d60991