04619nam a22004575i 4500001001800000003000900018005001700027007001500044008004100059020003700100024003500137050001200172072001600184072002300200072001500223100008800238245017300326250001800499264007900517300006700596336002600663337002600689338003600715347002400751505035300775520257201128650002103700650003303721650002103754650003803775700008803813710003403901773002603935776003603961776003603997776003604033856004604069912001404115912001504129999001704144978-3-031-56615-8DE-He21320251030112611.0cr nn 008mamaa240703s2024 sz | s |||| 0|eng d a97830315661589978-3-031-56615-87 a10.1007/978-3-031-56615-82doi 4aHD28-70 7aKJM2bicssc 7aBUS0410002bisacsh 7aKJM2thema1 aBogodistov, Yevgen.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut97995510aProcess Management and Burnout Preventionh[electronic resource] :bA Human-Centred Approach to Reducing Work-Related Stress /cby Yevgen Bogodistov, Jürgen Moormann. a1st ed. 2024. 1aCham :bSpringer Nature Switzerland :bImprint: Palgrave Macmillan,c2024. aXXIX, 313 p. 111 illus., 79 illus. in color.bonline resource. atextbtxt2rdacontent acomputerbc2rdamedia aonline resourcebcr2rdacarrier atext filebPDF2rda0 a1. Introduction -- 2. (A Very Short) History of Process Management -- 3. (A Very Short) Introduction to Burnout -- 4. Identifying Burnout Using Process Management Inventory -- 5. Burnout Prevention Using Process Management Tools -- 6. Let’s Practise and Make It Tangible -- 7. Can a Firm Develop a Burnout Resilience Capability? -- 8. Epilogue. a“[A] fusion of empathetic strategies with practical insights offers a transformative perspective on workplace efficiency and burnout prevention, making it essential reading for leaders and HR professionals in creating sustainable, healthy organizational cultures.” - Ganna Pogrebna, Professor of Behavioral Analytics and Data Science, University of Sydney, Australia “[...] This is a must-read for those interested in both process management and burnout. And the links between both”. - Sir Cary L. Cooper, Professor of Organizational Psychology & Health, Alliance Manchester Business School, England “Blending rigorous academic research with real-world insights, this book is a must-read for anyone seeking to navigate the complexities of work efficiency and psychological well-being”. - Kurt Matzler, Professor of Strategic Management, University of Innsbruck, Austria, and author of The High Performance Mindset: Race Across America, listed in Forbes Ten Best Business Books of 2023 How can we work towards ensuring that organisations are robust and highly productive and avoid issues such as tiredness, burnout, high employee turnover, motivational issues, or problems with the emotional climate? Bringing together the fields of process management and organisational behaviour for the first time, this book provides sorely needed practical guidance on how organisations can diagnose, anticipate, and address psychological issues in their workforces as well as process vulnerabilities in their operations. Advocating for a human-centred approach to process management, the authors help discover and prevent negative psychological issues related to emotional exhaustion. This book offers a step-by-step toolkit for burnout recognition and systematic prevention using established process management tools. Thus, the book offers a deep look into psychological aspects far beyond classical process management. Yevgen Bogodistov, currently a Professor of Project and Process Management at the Management Centre Innsbruck (MCI), Austria, is a dedicated researcher in business process management and organisational behaviour. Prior to his academic role, he held positions as a leading economist, HR director, and COO in a midsize Ukrainian enterprise. Jürgen Moormann, a Professor of Bank and Process Management at the Frankfurt School of Finance & Management, specialises in strategic development, business engineering, and process management. With a background in management consulting, he brings valuable expertise to the German financial services sector. 0aManagement.9324 0aPersonnel management.95745914aManagement.932424aHuman Resource Management.9665901 aMoormann, Jürgen.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut9799562 aSpringerLink (Online service)0 tSpringer Nature eBook08iPrinted edition:z978303156614108iPrinted edition:z978303156616508iPrinted edition:z978303156617240uhttps://doi.org/10.1007/978-3-031-56615-8 aZDB-2-BUM aZDB-2-SXBM c61303d61303