04397nam a22005415i 4500 978-3-031-62446-9 DE-He213 20251030112632.0 cr nn 008mamaa 240716s2024 sz | s |||| 0|eng d 9783031624469 978-3-031-62446-9 10.1007/978-3-031-62446-9 doi R1 MB bicssc MED000000 bisacsh MB thema Gil Deza, Ernesto. author. aut http://id.loc.gov/vocabulary/relators/aut 80683 Improving Clinical Communication [electronic resource] : A Clinician's Guide to Building Better Skills and Patient Outcomes / by Ernesto Gil Deza. 1st ed. 2024. Cham : Springer International Publishing : Imprint: Springer, 2024. XIV, 338 p. 17 illus., 14 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Chapter 1. Introduction -- Chapter 2. The therapeutic origin of the human word -- Chapter 3. The placebo effect of the medical word -- Chapter 4. Medical words throughout history -- Chapter 5. Information vs Communication -- Chapter 6. Empathy and communication -- Chapter 7. Non verbal communication in the consulting room -- Chapter 8. Patient needs: a communication map -- Chapter 9. Special communication needs: LGBTQ patient care -- Chapter 10. Telehealth: the pandemic experience with virtual communication -- Chapter 11. Communication and burnout prevention -- Chapter 12. A personal communication Kit -- Chapter 13. Teaching communication skills. This is a book about medical communication. Communication is a skill, as such it is learnable and can be refined. Between what we learn in college and clinical practice there is a gap regarding communication with patients and their families that many health professionals want to fill. Thus, the goal of this book is to encourage readers to develop their communication skills in patient care. Chapters cover the possible therapeutic origin of the human word, the placebo effect of the medical word, the distinction between information and communication, and the importance of empathy while communicating with patients. An overview of the medical words throughout history up to our current practice is presented. In addition, the content helps to develop a strategy for nonverbal communication and to analyse the impact of empathy on communication and patient satisfaction. Current topics such as special needs for LGBTQ patient care, telehealth and virtual communication are also featured in this book. Knowing how to communicate is healthy not only for the patient but also for the doctor. Therefore, the prevention of medical burnout through adequate communication, both in routine practice, and with patients with special needs, as well as in telemedicine is also discussed. Finally, the author addresses a personal and non-transferable task: each individual must build their own toolbox for communication - the stories, the anecdotes, the metaphors, the silences with which each of the readers will use to communicate with their patients. The aim of this book is to bridge a gap between the graduate and postgraduate training for dealing with information and problems in communicating during clinical practice. Since it is never too late to acquire or improve our communication skills, this work will be a useful and valuable resource for any health professional interested in the subject. Medicine. 63923 Medical care. Nursing. 10295 Oncology. 70760 Clinical Medicine. Health Care. 66563 Nursing. 10295 Oncology. 70760 SpringerLink (Online service) Springer Nature eBook Printed edition: 9783031624452 Printed edition: 9783031624476 Printed edition: 9783031624483 https://doi.org/10.1007/978-3-031-62446-9 ZDB-2-SME ZDB-2-SXM 61654 61654