@book{63168,
	author = {Yilmaz, Murat. and SpringerLink (Online service)},
	title = {Systems, Software and Services Process Improvement},
	publisher = {Springer Nature Switzerland :},
	year = {2024.},
	series = {Communications in Computer and Information Science,},
	address = {Cham :},
	edition = {1st ed. 2024.},
	url = {https://doi.org/10.1007/978-3-031-71139-8}
}
