04458nam a22005895i 4500 978-981-97-4320-9 DE-He213 20251030113243.0 cr nn 008mamaa 241024s2024 si | s |||| 0|eng d 9789819743209 978-981-97-4320-9 10.1007/978-981-97-4320-9 doi RA1-1270 MBN bicssc MED078000 bisacsh MBN thema Claramita, Mora. author. aut http://id.loc.gov/vocabulary/relators/aut 86530 Bridging the Communication Gap in Health Care [electronic resource] : Challenges and Opportunities in Hierarchical and Collectivistic Cultures / by Mora Claramita, Astrid Pratidina Susilo. 1st ed. 2024. Singapore : Springer Nature Singapore : Imprint: Springer, 2024. XVI, 117 p. 8 illus., 4 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda 1. Understanding the context of social-hierarchies / wide-power distance and collectivistic culture -- 2.How culture influence communication in healthcare: learning from culturally bounded evidence -- 3.The communication gap in healthcare: a challenge in patient safety -- 4.Preparing future health professionals to bridge the cultural communication gap -- 5.Strengthening the evidence: ‘Way to elaborate the culture’ and ‘Way forward’ for patient safety. This book discusses how hierarchical and collectivist cultures contribute to the challenges and opportunities in communication in health care. Failures in communication may result in threats to patient safety. The work is structured around the Hofstede theoretical framework, focusing on two of the six domains of culture, namely hierarchy and collectivism. To date, guidelines on communication practices in health care have been primarily based on Western evidence and thus do not satisfy the needs of other cultural contexts. Existing studies have shown that strong hierarchical and collectivist cultures, transnationally, have different communication practices, with shared characteristics between several countries in Asia, Africa, and South America. Furthermore, when people migrate, they bring their communication styles — which reflect their cultural characteristics — to their new host environment. When not well managed, these differences can yield problematic communication gaps affecting patient care. Building on their extensive work focused on healthcare communication in Southeast Asian cultures, the authors propose remedial approaches and discuss future initiatives for practicing doctors, nurses, pharmacists, and other healthcare practitioners who encounter the daily struggle of cultural miscommunication in their clinical practices. They also address the ways in which patients experience hesitancy when communicating with healthcare providers, owing to cultural barriers. The book proposes how healthcare providers might tackle these communication challenges. It is relevant to educators and researchers in medical and health professions education and public health, and for all patients' advocates, who are looking to enhance their communication skills to improve patient care and safety. Public health. 61312 Medical education. 62972 Intercultural communication. 58743 Medical sciences. 65984 Culture. 59159 Public Health. 61312 Medical Education. 62972 Intercultural Communication. 58743 Health Sciences. 65987 Sociology of Culture. 68985 Pratidina Susilo, Astrid. author. aut http://id.loc.gov/vocabulary/relators/aut 86531 SpringerLink (Online service) Springer Nature eBook Printed edition: 9789819743193 Printed edition: 9789819743216 Printed edition: 9789819743223 https://doi.org/10.1007/978-981-97-4320-9 ZDB-2-SME ZDB-2-SXM 64453 64453