04499nam a22004455i 4500001001800000003000900018005001700027007001500044008004100059020001800100024003500118050001400153072001600167072002300183072001500206100008700221245020800308250001800516264007900534300006500613336002600678337002600704338003600730347002400766505044700790520236401237650003303601650002303634650004803657650003303705650002203738650005103760650002803811710003403839773002603873776003603899776003603935776003603971856004604007978-3-031-69268-0DE-He21320251030113256.0cr nn 008mamaa241101s2024    sz |    s    |||| 0|eng d  a97830316926807 a10.1007/978-3-031-69268-02doi 4aP94.6-.65 7aGTC2bicssc 7aLAN0040002bisacsh 7aGTC2thema1 aMartínez Celis, Andrea.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut10aHuman Values and Intercultural Competence in Internationalised Universitiesh[electronic resource] :bThe Views of Administrative and Support Staff in Two European Settings /cby Andrea Martínez Celis.  a1st ed. 2024. 1aCham :bSpringer Nature Switzerland :bImprint: Palgrave Macmillan,c2024.  aXXI, 440 p. 75 illus., 65 illus. in color.bonline resource.  atextbtxt2rdacontent  acomputerbc2rdamedia  aonline resourcebcr2rdacarrier  atext filebPDF2rda0 aPart I: Theoretical Elements -- Chapter 1: Introduction -- Chapter 2: Intercultural Competence in the Internationalisation of Higher Education -- Chapter 3: Human Values -- Part II: Data and Overview of Methods -- Chapter 4: Research Design and Methodology -- Chapter 5: Analysis of Questionnaires -- Chapter 6: Analysis of Interviews -- Chapter 7: Overview of General Results and Discussion on Main Findings -- Chapter 8: Concluding Remarks.  aThis book investigates the perceptions of the administrative and support staff at two universities (one in Spain, the other in the Netherlands) regarding internationalisation in their institutions and their own perceived intercultural competence within their contexts. Using the Schwartz value system, the author aims also to understand and explore how human values relate to attitudes and intercultural competence more broadly. The book argues for the importance of intercultural competence of administrative and support staff in internationalised universities, as well as their key role as essential agents in promoting internationalisation. The author proposes an interdisciplinary method to evaluate intercultural competence from an emic perspective—through questionnaires and interviews—and from an etic perspective—analysing participants’ discursive constructions to reveal their human values. This volume will be of interest to academics and practitioners in fields such as linguistics, intercultural competence, intercultural and cross-cultural studies, internationalisation of higher education, and sociology.This book investigates the perceptions of the administrative and support staff at two universities (one in Spain, the other in the Netherlands) regarding internationalisation in their institutions and their own perceived intercultural competence within their contexts. Using the Schwartz value system, the author aims also to understand and explore how human values relate to attitudes and intercultural competence more broadly. Andrea Martínez Celis is an assistant professor at Rey Juan Carlos University, Spain. She obtained her PhD in English Linguistics from Complutense University of Madrid, Spain. Her main area of research focuses on intercultural communication, which involves innovative language teaching methodologies that aim to develop students’ intercultural and pragmatic competences. She also collaborates with Small Wide World (SWW) as an intercultural competence trainer, and with Edgar J. Ridley & Associates implementing the symptomatic approach to effectively address the essential issues inherent in intercultural conflict. In 2023, she participated in the United Nations’ Science Summit, promoting the importance of intercultural awareness for the achievement of the Sustainable Development Goals (SDGs). 0aIntercultural communication. 0aEducation, Higher. 0aEmigration and immigrationxSocial aspects.14aIntercultural Communication.24aHigher Education.24aInternational and Intercultural communication.24aSociology of Migration.2 aSpringerLink (Online service)0 tSpringer Nature eBook08iPrinted edition:z978303169267308iPrinted edition:z978303169269708iPrinted edition:z978303169270340uhttps://doi.org/10.1007/978-3-031-69268-0