02872nam a22004575i 4500001001800000003000900018005001700027007001500044008004100059020001800100024003500118050001700153072001600170072002300186072001600209100008400225245013900309250001800448264006900466300004300535336002600578337002600604338003600630347002400666490004300690505027500733520098201008650003601990650003402026650002402060650001602084650002802100650002702128650003802155710003402193773002602227776003602253776003602289830004302325856004602368978-3-031-77964-0DE-He21320251030114554.0cr nn 008mamaa241130s2024    sz |    s    |||| 0|eng d  a97830317796407 a10.1007/978-3-031-77964-02doi 4aRA971-971.85 7aKCQ2bicssc 7aBUS0701702bisacsh 7aKCVJ2thema1 aSanguineti, Francesca.eauthor.4aut4http://id.loc.gov/vocabulary/relators/aut14aThe Organizational Impact of Patient Engagementh[electronic resource] :bEnhancing the Healthcare Journey /cby Francesca Sanguineti.  a1st ed. 2024. 1aCham :bSpringer Nature Switzerland :bImprint: Springer,c2024.  aXI, 114 p. 21 illus.bonline resource.  atextbtxt2rdacontent  acomputerbc2rdamedia  aonline resourcebcr2rdacarrier  atext filebPDF2rda1 aSpringerBriefs in Business,x2191-54900 aIntroduction -- A Systematic Review of Patient Engagement and Its Organizational Impact -- Fondazione Mondino IRCCS A Case of Italian Excellence -- Patient Engagement Organizational Strategies -- Organization and Patience Engagement at Front Office A Proposed Framework.  aThis book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using Fondazione IRCCS Istituto Neurologico Nazionale Mondino (Italy) as a case study, the author offers a framework for improving patient interactions from the initial point of contact, namely front office operations, and proposes strategies for healthcare organizations across the globe based on best practices and lessons learned while also emphasizing the importance of continuous adaptation and improvement. Grounded in the latest academic research, this book provides students, practitioners, professionals, and scholars in healthcare administration and management with a theoretical foundation for patient engagement with practical applications to lead and innovate in the modern healthcare management system. 0aHealth services administration. 0aPublic health administration. 0aStrategic planning. 0aLeadership.14aHealth Care Management.24aHealth Administration.24aBusiness Strategy and Leadership.2 aSpringerLink (Online service)0 tSpringer Nature eBook08iPrinted edition:z978303177963308iPrinted edition:z9783031779657 0aSpringerBriefs in Business,x2191-549040uhttps://doi.org/10.1007/978-3-031-77964-0