03216nam a22005415i 4500 978-3-031-77964-0 DE-He213 20251030114554.0 cr nn 008mamaa 241130s2024 sz | s |||| 0|eng d 9783031779640 978-3-031-77964-0 10.1007/978-3-031-77964-0 doi RA971-971.85 KCQ bicssc BUS070170 bisacsh KCVJ thema Sanguineti, Francesca. author. aut http://id.loc.gov/vocabulary/relators/aut 88300 The Organizational Impact of Patient Engagement [electronic resource] : Enhancing the Healthcare Journey / by Francesca Sanguineti. 1st ed. 2024. Cham : Springer Nature Switzerland : Imprint: Springer, 2024. XI, 114 p. 21 illus. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda SpringerBriefs in Business, 2191-5490 Introduction -- A Systematic Review of Patient Engagement and Its Organizational Impact -- Fondazione Mondino IRCCS A Case of Italian Excellence -- Patient Engagement Organizational Strategies -- Organization and Patience Engagement at Front Office A Proposed Framework. This book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using Fondazione IRCCS Istituto Neurologico Nazionale Mondino (Italy) as a case study, the author offers a framework for improving patient interactions from the initial point of contact, namely front office operations, and proposes strategies for healthcare organizations across the globe based on best practices and lessons learned while also emphasizing the importance of continuous adaptation and improvement. Grounded in the latest academic research, this book provides students, practitioners, professionals, and scholars in healthcare administration and management with a theoretical foundation for patient engagement with practical applications to lead and innovate in the modern healthcare management system. Health services administration. 61649 Public health administration. 73254 Strategic planning. 57225 Leadership. 4372 Health Care Management. 67006 Health Administration. 73255 Business Strategy and Leadership. 67107 SpringerLink (Online service) Springer Nature eBook Printed edition: 9783031779633 Printed edition: 9783031779657 SpringerBriefs in Business, 2191-5490 79516 https://doi.org/10.1007/978-3-031-77964-0 ZDB-2-SME ZDB-2-SXM 65347 65347