@book{66212,
	author = {Pfannstiel, Mario A. and SpringerLink (Online service)},
	title = {Service Design, Creativity, and Innovation in Healthcare},
	publisher = {Springer Nature Switzerland :},
	year = {2024.},
	address = {Cham :},
	edition = {1st ed. 2024.},
	url = {https://doi.org/10.1007/978-3-031-65766-5}
}