05132nam a22005415i 4500 978-3-031-78234-3 DE-He213 20251030114944.0 cr nn 008mamaa 250221s2024 sz | s |||| 0|eng d 9783031782343 978-3-031-78234-3 10.1007/978-3-031-78234-3 doi HG1501-3550 KNST bicssc BUS070140 bisacsh KFF thema Coeckelbergs, Rik. author. aut http://id.loc.gov/vocabulary/relators/aut 90879 A New Ethos in Banking [electronic resource] : Embracing Values and Ethics for a Meaningful Transformation / by Rik Coeckelbergs. 1st ed. 2024. Cham : Springer Nature Switzerland : Imprint: Palgrave Macmillan, 2024. XI, 187 p. 2 illus., 1 illus. in color. online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda 1. Introduction: We Need to Rethink Transformation -- 2. Once Upon a Time – A Short History of Banking -- 3. How digital transformation ended up being much bigger -- 4. Ethics, Ethos and the Rhetoric Triangle -- 5. The Complexity of Putting Ethos in Practice, A Few Use Cases -- 6. Don’t Hide Behind Regulation -- 7. The Holy Trinity in Customer Experience -- 8. The Biggest Opportunity Since the Industrial Revolution -- 9. The Road to a New Ethos in Banking -- 10. Fast Forward: “My Life, My Bank in 2040”. “The New Ethos in Banking by Rik Coeckelbergs invites readers to reflect on the essential role of ethics in banking. With a thoughtful exploration of values-driven transformation, this book serves as an inspiring guide for financial professionals dedicated to restoring confidence and grasping the true essence of banking in a rapidly evolving environment.” —Hedwige Nuyens, CEO, International Banking Federation “In The New Ethos in Banking, Rik Coeckelbergs presents a powerful vision for the future of banking, where values and the bank’s social contract with society take centre stage. His insights underscore the need for meaningful transformation, with responsibility and integrity as key drivers of success. A must-read for leaders committed to building a more trusted financial industry.” —Charles McManus, CEO, ClearBank The financial services industry has one constant lately - change. What are the lessons of the past 25 years, and what can be done better in the future, especially when it comes to digital transformation and sustainability? This book investigates how change is impacting banking and the industry’s reputation, exploring what a new ethos in banking should look like, and, more importantly, the needed contributions from the industry to the road ahead. Based on interviews with industry leaders and the author's own personal experience, this book guides decision-makers in a new direction, a positive alternative to the status quo. The book is an urgent call to action, with practical and relevant insights to improve a bank’s societal footprint beyond the required compliance and regulatory efforts into sustainability, transparency, and ethics in banking. It will inspire those that look for successful stakeholder models without ignoring shareholder interests, putting people and society first, and understanding this can only work with a healthy financial model. Rik Coeckelbergs is the Founder and Managing Director of The Banking Scene, a network organisation for bankers. He is passionate about building communities, conceptualising ideas, and enabling sustainable business models. Before his entrepreneurial journey, Rik worked for more than 10 years in the financial services industry in various roles, both as an external consultant and in internal roles in business, strategy, and marketing. In 2009, he created a LinkedIn community called “Innovation In Payments.” With more than 125,000 members today, it is the most prominent payments group worldwide. Rik is a regular blogger on thebankingscene.com, a guest writer for third-party websites, and a commentator in the national press. Financial services industry. 60413 Financial engineering. 58071 Sustainability. 57661 Business ethics. 58372 Financial Services. 69064 Financial Technology and Innovation. 69289 Sustainability. 57661 Business Ethics. 58372 SpringerLink (Online service) Springer Nature eBook Printed edition: 9783031782336 Printed edition: 9783031782350 Printed edition: 9783031782367 https://doi.org/10.1007/978-3-031-78234-3 ZDB-2-ECF ZDB-2-SXEF 66747 66747