@book{68157,
	author = {Bryson, Jo,},
	title = {Managing information services :},
	publisher = {Routledge, Taylor & Francis Group,},
	year = {2016.},
	address = {Abingdon, Oxon ;},
	note = {"First published 2011 by Ashgate Publishing."},
	url = {https://www.taylorfrancis.com/books/9781003577980}
}