TY - BOOK AU - Bryson,Jo TI - Managing information services: a sustainable approach : 3rd edition SN - 9781003577980 AV - T58.64 PY - 2016/// CY - Abingdon, Oxon, New York, NY PB - Routledge, Taylor & Francis Group KW - Information resources management KW - Handbooks, manuals, etc KW - Corporate libraries KW - Administration KW - Information services KW - Management KW - LANGUAGE ARTS & DISCIPLINES / Library & Information Science KW - bisacsh N1 - "First published 2011 by Ashgate Publishing."; Contents: Preface; Part I Management Influences in a Changing Landscape: Managing in an uncertain world; Strategic influences. Part II Strategy and Planning: Strategic planning: positioning for a sustainable future; Attracting and retaining talented people in challenging times; Ensuring value for money and enabling a cost-sustainable future; Knowledge and information management - a key to survival; Strategic technology and asset management - a smarter approach. Part III Leadership and Innovation: Leadership; Utilizing a values-driven culture for sustainability; Innovation and creativity; Engaging change in positioning for the future; Group dynamics and team building; Effective negotiation and conflict management; Managing the political arena; Policy making; Personal communication and networking; Managing yourself and others in challenging times. Part IV Governance and Social Responsibility: Ensuring good corporate governance; Using authority and influence; Encouraging transparency; Managing for sustainability; Managing risk; Sustaining trust and continued operations; Evaluating benefits and performance. Part V Customer and Market Focus: Competitive strategies; Corporate image and communications; Ensuring service quality. Part VI Success and Sustainability: Bringing it all together. Index N2 - This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers UR - https://www.taylorfrancis.com/books/9781003577980 UR - http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf ER -