@book{68189,
	author = {Laguna, Manuel, and Marklund, Johan,},
	title = {BUSINESS PROCESS ANALYTICS},
	publisher = {CHAPMAN & HALL CRC,},
	year = {2025.},
	address = {[S.l.] :},
	edition = {Fourth edition.},
	note = {"First edition published by Prentice Hall, 2004"--Title page verso.},
	url = {https://www.taylorfrancis.com/books/9781032617237}
}