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  <titleInfo>
    <title>Personalising library services in higher education</title>
    <subTitle>the boutique approach</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Priestner, Andy.</namePart>
  </name>
  <name type="personal">
    <namePart>Tilley, Elizabeth</namePart>
    <namePart type="date">1959-</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
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    <dateIssued encoding="marc">2016</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <extent>1 online resource (iv, 274  pages)</extent>
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  <tableOfContents>1. Introducing the boutique approach / Andy Priestner and Elizabeth Tilley -- 2. Face-to-Face value : personalised communication strategies / Andy Priestner -- 3. Library space and designing for a boutique library service in the USA / Beatrice Pulliam -- A. Students as consultans : SKOLKOVO Moscow School of Management / Helen Edwards -- B. Research postcards at the London School of Economics / Michelle Blake and Nicola Wright -- C. Boutique at the Faculty of Education / Angela Cutts -- D. Personal space for study : meeting real needs / Elizabeth Tilley -- 4. Library technologies for boutique services / Tim Wales -- 5. Maximising value, enhancing learning : boutique teaching and training / Chris Powis -- 6. Digital literacy support for researchers : the personalised approach / Jane Secker -- E. A voice in the wilderness : personalised library services in a virtual environment / Margaret Westbury -- F. Integrating information skills into the curriculum : the next step / Veronica Lawrence -- G. Online outreach and tailored training : the English Faculty Library at Oxford University / Kerry Webb -- H. Boutique influences on structures and lifelong learning at Australian Catholic University / Tatum McPherson-Crowie -- 7. Marketing personalised services / Emma Thompson -- 8. The cost-effective service : is personalised possible? / Elizabeth Tilley -- 9. Evaluating the impact of the boutique library / David Streatfield -- 10. Implementing and managing boutique / Andy Priestner and Elizabeth Tilley.</tableOfContents>
  <note type="statement of responsibility">edited by Andy Priestner and Elizabeth Tilley.</note>
  <note>"First published 2012 by Ashgate Publishing"--t.p. verso.</note>
  <subject authority="lcsh">
    <topic>Academic libraries</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Libraries and colleges</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Public services (Libraries)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Academic libraries</topic>
    <topic>Case studies</topic>
  </subject>
  <classification authority="lcc">Z675.U5 P473 2016</classification>
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    <identifier type="local">(DLC) 2012007269</identifier>
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  <identifier type="isbn">9781315600161</identifier>
  <identifier type="isbn">9781317081838</identifier>
  <identifier type="isbn">9781317081845</identifier>
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  <identifier type="uri">https://www.taylorfrancis.com/books/9781315600161</identifier>
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