"A Productivity Press book."

This book, by bridging software quality management and strategic management, can be used by software quality practitioners for effective results. The software development process is usually studied with regards to its functional aspects and the attempts to improve the quality and performance are mainly concentrated on the technical side.

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Contents -- About the Authors -- 1. Analyzing the Situation -- 1.1. Introduction -- 1.2. Evaluating the Current Situation -- 1.3. Defining the Target Situation -- 1.4. Gap Analysis -- 2. Improvement Areas -- 2.1. Introduction -- 2.2. Collection of Data -- 2.3. Analysis of Data -- 2.4. Identification of Improvement Areas -- 3. Strategy -- 3.1. Introduction -- 3.2. Analysis of Improvement Areas -- 3.3. Review of Different Strategic Tools and Techniques -- 3.4. Determination of the Appropriate Strategic Tools and Techniques -- 4. Progress Tracking -- 4.1. Defining the Progress Indicators -- 4.2. Tracking the Progress -- 4.3. Comparing and Reporting the Progress throughout Time -- 5. Sustainable Continuous Improvement -- 5.1. Continuous Improvement -- 5.2. Sustaining the Continuous Improvement -- Index.

OCLC-licensed vendor bibliographic record.