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001			9781501706080
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008			190708s2016 nyu fo d z eng d
020			_a9781501706080
024	7		_a10.7591/9781501706080 _2doi
035			_a(DE-B1597)478730
035			_a(OCoLC)957138047
040			_aDE-B1597 _beng _cDE-B1597 _erda
041	0		_aeng
044			_anyu _cUS-NY
072		7	_aPOL013000 _2bisacsh
100	1		_aIkeler, Peter, _eauthor.
245	1	0	_aHard Sell : _bWork and Resistance in Retail Chains / _cPeter Ikeler.
264		1	_aIthaca, NY : _bCornell University Press, _c[2016]
264		4	_c©2016
300			_a1 online resource : _b6 tables
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
490	0		_aStudies of the Weatherhead East Asian Institute, Columbia University
505	0	0	_tFrontmatter -- _tContents -- _tAcknowledgments -- _tList of Abbreviations -- _t1. All Quiet on the Service Front? -- _t2. The Making of Big-Box Retail -- _t3. The Not-So-Hidden Abode: Work Organization at Macy's and Target -- _t4. Carrots, Sticks, and Workers: The Relations of Employment -- _t5. A Regime of Contingent Control -- _t6. Class Consciousness on the Sales Floor -- _t7. Service Worker Organizing -- _tA Note on Class Consciousness -- _tReferences -- _tIndex
506	0		_arestricted access _uhttp://purl.org/coar/access_right/c_16ec _fonline access with authorization _2star
520			_aAlong with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for _15. Like fast-food workers, retail workers are underpaid, and fewer than 5 percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism. He asks pivotal questions about twenty-first-century capitalism: Does the nature of retail work make collective action unlikely? Can working conditions improve in the absence of a union? Is worker consciousness changing in ways that might encourage or further inhibit organizing? Ikeler conducted interviews at New York City locations of two iconic department stores-Macy's and Target. Much of the book's narrative unfolds from the perspectives of these workers in America's most unequal city.When he speaks to workers, Ikeler finds that the Macy's organization displays an adversarial relationship between workers and managers and that Target is infused with a "teamwork" message that enfolds both parties. Macy's workers identify more with their jobs and are more opposed to management, yet Target workers show greater solidarity. Both groups, however, are largely unhappy with the pay and precariousness of their jobs. Combined with workplace-generated feelings of unity and resistance, these grievances provide promising inroads to organizing that could help take the struggle against inequality beyond symbolic action to real economic power.
538			_aMode of access: Internet via World Wide Web.
546			_aIn English.
588	0		_aDescription based on online resource; title from PDF title page (publisher's Web site, viewed 08. Jul 2019)
650		0	_aIndustrial relations _zUnited States.
650		0	_aRetail trade _zUnited States _xManagement.
650		4	_aGeneral Economics.
650		7	_aPOLITICAL SCIENCE / Labor & Industrial Relations. _2bisacsh
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tCOR eBook Package 2011-2017 _z9783110536164
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tCOR eBook-Package 2016 _z9783110667493
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tCOR eBook-Package Pilot Project 2016 _z9783110665895
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tCornell Univ. Press eBook-Package Pilot Project 2016-2017 _z9783110606737
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tEBOOK PACKAGE COMPLETE 2016 _z9783110485103 _oZDB-23-DGG
773	0	8	_iTitle is part of eBook package: _dDe Gruyter _tEBOOK PACKAGE Economics 2016 _z9783110485158 _oZDB-23-DBV
856	4	0	_uhttps://doi.org/10.7591/9781501706080
856	4	2	_3Cover _uhttps://www.degruyter.com/doc/cover/9781501706080.jpg
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