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020 _a9789819734542
_9978-981-97-3454-2
024 7 _a10.1007/978-981-97-3454-2
_2doi
050 4 _aHF5415.1265
072 7 _aKJS
_2bicssc
072 7 _aBUS090010
_2bisacsh
072 7 _aKJSG
_2thema
100 1 _aPellegrino, Alfonso.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_977979
245 1 0 _aDecoding Digital Consumer Behavior
_h[electronic resource] :
_bBridging Theory and Practice /
_cby Alfonso Pellegrino.
250 _a1st ed. 2024.
264 1 _aSingapore :
_bSpringer Nature Singapore :
_bImprint: Springer,
_c2024.
300 _aXII, 149 p. 8 illus., 7 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aEvolution of Marketing -- Digital Marketing: Overview and Evolutions -- Consumer Perceptions. How Digital Marketing has Changed Consumer Perceptions -- Digital Consumption and Risks -- Consumer Expectations in the Digital Environment -- Memory: How it Works and How to Become "Unforgettable" in a Digital World -- Online Persuasive Communication and its Applications -- Social Comparison, Problems of Digital Consumption and its Implications -- Humanistic and Sustainable Marketing. Marketing 4.0 - a "Humanistic" Approach -- Experience at the Core: Digital Customer Experience and Customer Satisfaction.
520 _aThis book is a call to adopt more ethical, sustainable, and consumer-focused approaches in the digital era. The focus on consumer perceptions and expectations in a digital context is particularly relevant, as it delves into the psychological and behavioral aspects of digital interactions. The chapters on digital consumption and risk, and memory in the digital world, are pivotal in understanding how digital mediums impact consumer choices and brand recall. Online persuasion, a key topic, explores ethical and effective strategies for influencing consumer behavior, emphasizing the importance of authenticity and trust. The discussion on social comparison and its implications in digital consumption underscores the psychological impact of digital platforms. The chapters on humanistic and sustainable marketing, and digital customer experience, reflect the growing importance of ethical, sustainable practices, and customer-centric approaches in building brand loyalty. The book is an essential guide for marketing professionals and students, offering a comprehensive understanding of the complex interplay between digital marketing strategies and consumer behavior.
650 0 _aTelemarketing.
650 0 _aInternet marketing.
_959122
650 0 _aAdvertising
_xPsychological aspects.
_977980
650 0 _aConsumer satisfaction.
_960599
650 0 _aAdvertising.
_948313
650 1 4 _aDigital Marketing.
650 2 4 _aAdvertising Psychology.
_977981
650 2 4 _aCustomer Satisfaction.
_977982
650 2 4 _aAdvertising.
_948313
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9789819734535
776 0 8 _iPrinted edition:
_z9789819734559
776 0 8 _iPrinted edition:
_z9789819734566
856 4 0 _uhttps://doi.org/10.1007/978-981-97-3454-2
912 _aZDB-2-BUM
912 _aZDB-2-SXBM
999 _c60363
_d60363