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020 _a9783031528033
_9978-3-031-52803-3
024 7 _a10.1007/978-3-031-52803-3
_2doi
050 4 _aG154.9-155.8
050 4 _aHD28-70
072 7 _aKNSG
_2bicssc
072 7 _aBUS081000
_2bisacsh
072 7 _aKNSG
_2thema
100 1 _aGiousmpasoglou, Charalampos.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_978311
245 1 4 _aThe Contemporary Hotel Industry
_h[electronic resource] :
_bA People Management Perspective /
_cby Charalampos Giousmpasoglou, Evangelia Marinakou.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Palgrave Macmillan,
_c2024.
300 _aXVII, 245 p. 52 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aPalgrave Advances in Managing and Marketing Tourism, Hospitality, and Events,
_x2948-2798
505 0 _aChapter 1: Introduction -- Chapter 2: An Overview of the Hotel Industry -- Chapter 3: The Nature of Managerial Work -- Chapter 4: Managerial Skills and Competencies -- Chapter 5: Leadership -- Chapter 6: Human Resources Management -- Chapter 7: Hospitality Education -- Chapter 8: Diversity and Gender Issues -- Chapter 9: Current Challenges and Future Perspectives.
520 _aThis book provides a detailed account of the global hotel industry with focus on managerial work and people management. The understanding of the managers’ work from a people management perspective is critical for successful hotel operations; nevertheless, it is an under researched area. Based on existing literature and extensive research carried out by the authors over fifteen years, the book explores the different aspects of managerial work in global hotel industry settings and covers core topics such general management, leadership, education and training, skills and competencies, crisis management, and managing diversity. The book’s findings suggest that senior managers (i.e. General Managers and Heads of Department) should adopt a people-centric management and leadership style while at the same time maintain operational efficiency. A unique book in terms of scale and depth, it offers useful insights in both theoretical and practical perspectives. Charalampos (Babis) Giousmpasoglou is a principal academic at Bournemouth University. Babis is well versed in the luxury hospitality industry with 20 years experience as a senior manager in Greece. His academic experience includes teaching in Greece, Bahrain, and the United Kingdom. His research interests focus on managerial work, Hospitality Management, and HRM. Evangelia (Lia) Marinakou is a Principal Academic at Bournemouth University. She has held faculty positions and served as department head in business schools in Greece, France, Switzerland, Bahrain, and the United Kingdom. Lia’s research interests include Gender and Diversity Management, Leadership, and Talent Management in the Hospitality Industry.
650 0 _aTourism.
650 0 _aManagement.
_9324
650 0 _aPersonnel management.
_957459
650 1 4 _aTourism Management.
_967127
650 2 4 _aHuman Resource Management.
_966590
650 2 4 _aManagement.
_9324
700 1 _aMarinakou, Evangelia.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_978312
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031528026
776 0 8 _iPrinted edition:
_z9783031528040
776 0 8 _iPrinted edition:
_z9783031528057
830 0 _aPalgrave Advances in Managing and Marketing Tourism, Hospitality, and Events,
_x2948-2798
_978313
856 4 0 _uhttps://doi.org/10.1007/978-3-031-52803-3
912 _aZDB-2-BUM
912 _aZDB-2-SXBM
999 _c60536
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