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020 _a9783031430596
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024 7 _a10.1007/978-3-031-43059-6
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050 4 _aP119.3-.32
072 7 _aCFB
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072 7 _aLAN009050
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245 1 4 _aThe Palgrave Handbook of Language and Crisis Communication in Sub-Saharan Africa
_h[electronic resource] /
_cedited by Ernest Jakaza, Hugh Mangeya, Isaac Mhute.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Palgrave Macmillan,
_c2024.
300 _aXXVII, 562 p. 71 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
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347 _atext file
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505 0 _aPart A. Political crisis/ disaster Communication -- Chapter 1. Maintaining a coherent corporate identity on the face of politically rooted crisis (Bhowa Jairos Kudakwashe and Rusere Misheck) -- Chapter 2. Question Time: A Bonus or Pain in the Quest for Political Accountability in the Zimbabwean Parliament (Mutsvairo Jack and Dlali Mawande) -- Chapter 3. A comparative analysis of government social media crisis and risk communication during the COVID-19 health crisis (Kembo Shupikai) -- Chapter 4. Brand and reputation management during political crises (Shura Tawanda and Jakaza Ernest) -- Chapter 5. Sanctions discourse and strategic communication: Re-imagining a new Zimbabwe from a social conflict paradigm (Marevesa Tobias) -- Chapter 6. Ubuntu in Languaging “From Politics of Rhetoric to The Second Republic”: Re-reading Shimmer Chinodya’s Harvest of Thorns in Discourse of New Dispensation (Mavengano Esther) -- Chapter 7. Multilingualism in crisis and disaster management in sub-Saharan Africa: the enigma for Zimbabwe (Mavesera Miidzo and Madziko Innocent) -- Chapter 8. The role of research for crisis and disaster management communication: a case of the Zimbabwean government (Mhute Isaac) -- Chapter 9. Contradictory politics and the mutation of Crisis in post-colonial Zimbabwean Urban Clean-up Campaign (Mtingwende Andrew) -- Chapter 10. Linguistic strategies used by the Ministry of Health and Child Care in Zimbabwe to sensitise citizens on COVID-19 in print media (Mutonga Lovemore, Gotosa Kudzai and Mugari Victor) -- Chapter 11. Covid-19 Related Information: The Politics in Crises and Disaster Management Communication (Ndhlovu Nokukhanya Gratcheni, Muleya Ekem and Akpan Udoh James) -- Chapter 12. Crisis communication in politically charged environments: A stakeholder approach (Rusere Winnie and Sigauke Misheck) -- Chapter 13. Pursuing the 'disaster' of managing communication during a crisis: Zimbabwe's unending 'woes' (Saidi Umali) -- Chapter 14. The pros and cons of social media in disaster management. a focus on Zimbabwe (Komboni Farisai Raymond) -- Chapter 15. Disaster Risk Governance: The politics of crisis and disaster management in Southern Africa (Tondoi Clemence Ray) -- Part B. Conceptualising Crisis and Disaster Management Communication -- Chapter 16. Models/ strategies of planning, managing, and responding to a crisis/ disaster (Mukurazhizha Rudo) -- Chapter 17. Introduction to a theoretical framework of disaster and crisis management: Transactional Theory of Persuasion, Coercion and Manipulation (TTPCM) (Hondo Mkhululi) -- Chapter 18. The efficacy of devolved disaster risk governance in Zimbabwe: A review of the communication approaches (Zvokuomba Kwashirai, Kabonga I, Chikoko W, Nyabeze K, and K, Mwapaura) -- Chapter 19. Rethinking Effective Communication a Panaceato disaster management. A Critical Discourse Approach (Jongore Magret and Chirimuuta Chipo) -- Chapter 20. Forecast based financing, a tool for early warning communication and proactive response mechanism (Komboni Farisayi Raymond, Muchena Richard and Kwenda Benjamin Makuwire) -- Part C. Media Crisis/ Disaster Communication -- Chapter 21. An Infodemic within a Pandemic: Assessing the Role of Social Media during the Covid-19 Pandemic (Makoni Caroline and Mangeya Hugh) -- Chapter 22. Social media humour and corporate reputation management: the Econet network and tariff shitstorm (Mangeya Hugh) -- Chapter 23. Exploring the Role of Corporate Communication Professionals in Navigating the New Media Landscape: A Case of Econet, Zimbabwe (Makoni Caroline and Mhute Isaac) -- Chapter 24. Performing the Pandemic: Musical arts communication in crises and disaster management, Zimbabwe (Zinhuku Praise) -- Chapter 25. When Doctor-PatientDiscourse Isn’t Adequate: Social Media Health Multimodal Dialogic Discourse Analysis (Nyambo Enock) -- Chapter 26. Political communication and disaster risk management in the age of social media in Southern Africa (Khupe Thokozani, Nyathi Mandla and Tshuma Brian) -- Part D. Case Studies -- Chapter 27. Crisis and disaster management communication in the hospitality industry in a digital world: A case study of Rainbow Tourism Group of Hotels (Chatapura Marginah and Mangeya Hugh) -- Chapter 28. Effective Climate Change Communication for Sustainable Development in Rural Zimbabwe (Mapuwei Nyasha) -- Chapter 29. An investigation of how language issues affect message interpretation during disaster management in Zimbabwean rural areas (Machingura Tsuu Faith, Nkala Doreen and Machingura Thabiso) -- Chapter 30. Strategic communication in Zimbabwean public universities (Nemaramba Dylan, Muchena Tambawoga Chriswell and Nyika Richard) -- Chapter 31. Integration of ICT into education during a crisis: Lessons Learnt at the State University of Zanzibar and the Midlands State University in Zimbabwe in the face of Covid 19 (Pondiwa Shephard, Nabahany El Umayra and Phiri Margaret) -- Chapter 32. ‘Everyday banking for everyday people’: The crisis of inconsistency between a brand promise and the delivery reality (Chaleka Tariro Courage and Jakaza Ernest) -- Chapter 33. How to ensure ethical communication before, during and after crises and disasters in Sub-Saharan Africa (Mwapaura Kudzai).
520 _aThis handbook provides a detailed and sustained examination of the scope, purpose and practical application of crisis and disaster management communication in this critical region of the African continent, sub-Saharan Africa (SSA). The volume lays the foundation that enables a nuanced appreciation of two significant issues. The first pertains to SSA’s vulnerability to both natural and man-made phenomena. Secondly, it argues that communication plays a critical role in so far as the identification, social construction, raising awareness, preparation, mitigation and eradication of crises and disasters in the region. Communication plays a critical role in potentially reducing the impacts of crises and disasters before their occurrence. This handbook is a key resource for academics, students and practitioners in areas such as political communication, media communication, language and communication, brand communication, social/digital media communication, and crisis communication, among others.
650 0 _aLanguage policy.
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650 0 _aCommunication in organizations.
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650 0 _aMultilingualism.
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650 0 _aDigital media.
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650 0 _aTranslating and interpreting.
_970428
650 0 _aCommunication in politics.
_965259
650 1 4 _aLanguage Policy and Planning.
_971734
650 2 4 _aOrganizational and Strategic Communication.
_968164
650 2 4 _aMultilingualism.
_957175
650 2 4 _aDigital and New Media.
_965945
650 2 4 _aLanguage Translation.
_970430
650 2 4 _aPolitical Communication.
_967745
700 1 _aJakaza, Ernest.
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700 1 _aMangeya, Hugh.
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700 1 _aMhute, Isaac.
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