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020 _a9783031624469
_9978-3-031-62446-9
024 7 _a10.1007/978-3-031-62446-9
_2doi
050 4 _aR1
072 7 _aMB
_2bicssc
072 7 _aMED000000
_2bisacsh
072 7 _aMB
_2thema
100 1 _aGil Deza, Ernesto.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_980683
245 1 0 _aImproving Clinical Communication
_h[electronic resource] :
_bA Clinician's Guide to Building Better Skills and Patient Outcomes /
_cby Ernesto Gil Deza.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2024.
300 _aXIV, 338 p. 17 illus., 14 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aChapter 1. Introduction -- Chapter 2. The therapeutic origin of the human word -- Chapter 3. The placebo effect of the medical word -- Chapter 4. Medical words throughout history -- Chapter 5. Information vs Communication -- Chapter 6. Empathy and communication -- Chapter 7. Non verbal communication in the consulting room -- Chapter 8. Patient needs: a communication map -- Chapter 9. Special communication needs: LGBTQ patient care -- Chapter 10. Telehealth: the pandemic experience with virtual communication -- Chapter 11. Communication and burnout prevention -- Chapter 12. A personal communication Kit -- Chapter 13. Teaching communication skills.
520 _aThis is a book about medical communication. Communication is a skill, as such it is learnable and can be refined. Between what we learn in college and clinical practice there is a gap regarding communication with patients and their families that many health professionals want to fill. Thus, the goal of this book is to encourage readers to develop their communication skills in patient care. Chapters cover the possible therapeutic origin of the human word, the placebo effect of the medical word, the distinction between information and communication, and the importance of empathy while communicating with patients. An overview of the medical words throughout history up to our current practice is presented. In addition, the content helps to develop a strategy for nonverbal communication and to analyse the impact of empathy on communication and patient satisfaction. Current topics such as special needs for LGBTQ patient care, telehealth and virtual communication are also featured in this book. Knowing how to communicate is healthy not only for the patient but also for the doctor. Therefore, the prevention of medical burnout through adequate communication, both in routine practice, and with patients with special needs, as well as in telemedicine is also discussed. Finally, the author addresses a personal and non-transferable task: each individual must build their own toolbox for communication - the stories, the anecdotes, the metaphors, the silences with which each of the readers will use to communicate with their patients. The aim of this book is to bridge a gap between the graduate and postgraduate training for dealing with information and problems in communicating during clinical practice. Since it is never too late to acquire or improve our communication skills, this work will be a useful and valuable resource for any health professional interested in the subject.
650 0 _aMedicine.
_963923
650 0 _aMedical care.
650 0 _aNursing.
_910295
650 0 _aOncology.
_970760
650 1 4 _aClinical Medicine.
650 2 4 _aHealth Care.
_966563
650 2 4 _aNursing.
_910295
650 2 4 _aOncology.
_970760
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031624452
776 0 8 _iPrinted edition:
_z9783031624476
776 0 8 _iPrinted edition:
_z9783031624483
856 4 0 _uhttps://doi.org/10.1007/978-3-031-62446-9
912 _aZDB-2-SME
912 _aZDB-2-SXM
999 _c61654
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