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020 _a9783031603136
_9978-3-031-60313-6
024 7 _a10.1007/978-3-031-60313-6
_2doi
050 4 _aHD9980-9990
072 7 _aKNS
_2bicssc
072 7 _aBUS070080
_2bisacsh
072 7 _aKNS
_2thema
245 1 0 _aSmart Services Summit
_h[electronic resource] :
_bBuilding Resilience in a Changing World /
_cedited by Shaun West, Jürg Meierhofer, Thierry Buecheler.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer Nature Switzerland :
_bImprint: Springer,
_c2024.
300 _aXXV, 283 p. 69 illus., 57 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aProgress in IS,
_x2196-8713
520 _aThis book presents up-to-date descriptions of Smart Services Innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fifth Smart Services Summit, held in Zurich in October 2023, which primarily focused on the ability of Smart Service Systems to support resilience and build sustainability. As the evolution of Smart Services accelerates, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic, and environmental aspects of sustainability in connection with new technologies and includes papers on how these technologies can help achieve resilience and sustainability. In this context, topics such as sustainability and resilience in supply chains, X-as-a-Service, large language models for service automation, and location-based systems are discussed. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
650 0 _aService industries.
_968307
650 0 _aBusiness information services.
650 0 _aIndustrial Management.
_958197
650 0 _aSustainability.
_957661
650 0 _aIndustrial engineering.
650 0 _aProduction engineering.
650 1 4 _aServices.
_968308
650 2 4 _aIT in Business.
650 2 4 _aIndustrial Management.
_958197
650 2 4 _aSustainability.
_957661
650 2 4 _aIndustrial and Production Engineering.
700 1 _aWest, Shaun.
_eeditor.
_0(orcid)0000-0002-8042-1459
_1https://orcid.org/0000-0002-8042-1459
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_4http://id.loc.gov/vocabulary/relators/edt
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700 1 _aMeierhofer, Jürg.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
_981386
700 1 _aBuecheler, Thierry.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
_981387
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031603129
776 0 8 _iPrinted edition:
_z9783031603143
776 0 8 _iPrinted edition:
_z9783031603150
830 0 _aProgress in IS,
_x2196-8713
_969747
856 4 0 _uhttps://doi.org/10.1007/978-3-031-60313-6
912 _aZDB-2-BUM
912 _aZDB-2-SXBM
999 _c61965
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