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020 _a9783031678646
_9978-3-031-67864-6
024 7 _a10.1007/978-3-031-67864-6
_2doi
050 4 _aJF1315.2-2112
072 7 _aJPP
_2bicssc
072 7 _aPOL017000
_2bisacsh
072 7 _aJPP
_2thema
100 1 _aGrøn, Caroline Howard.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_984065
245 1 0 _aPublic Bureaucracy and Digital Transformation
_h[electronic resource] :
_bStructures, Practices and Values /
_cby Caroline Howard Grøn, Anne Mette Møller.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer Nature Switzerland :
_bImprint: Palgrave Macmillan,
_c2024.
300 _aXVII, 111 p. 7 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aGovernance and Public Management,
_x2524-7298
505 0 _aChapter 1: Introduction: studying public bureaucracies under digital transformation -- Chapter 2: Division of labor and hierarchy in the digitalized bureaucracy -- Chapter 3: Rules, programmability, and discretion in the digitalized bureaucracy -- Chapter 4: The public bureaucracy under digital transformation.
520 _a“I highly recommend this book for scholars and students who want to better understand bureaucracy in a digital world.” —Leisha DeHart-Davis, Professor, University of North Carolina, USA “By adopting a micro-level perspective and a ‘bureaucracy in action’ approach, the book offers fresh insights for both scholars and practitioners and provides an invaluable contribution to understanding how public bureaucracies are navigating digital transformations.” —Gabriela Spanghero Lotta, Associate Professor, Getulio Vargas Foundation, Brazil “A must-read for scholars and practitioners, this work provides invaluable insights into the interplay between technology and bureaucracy, highlighting both the opportunities and the challenges inherent in digital transformation.” —Albert Meijer, Professor, Utrecht University, The Netherlands This book assesses how digitalization of public organizations affects their bureaucratic structure and features. Drawing on rich ethnographic data from two highly digitalized government agencies in Denmark, it analyses how digitalization both enhances and distorts fundamental characteristics of Weberian bureaucracy, including division of labour, hierarchy, rules and programmability, and bureaucratic discretion. The book also examines the ways in which digitalization influences demands on employees’ and managers’ expertise and relationships with other organizational actors, and demonstrates the implications of digitalization for the enactment of public bureaucratic values such as legality, transparency, accountability, and responsiveness. In doing so, it provides an analysis of the opportunities and challenges facing public bureaucracies in the digital age. Above all, the book offers a nuanced understanding of how digital transformation reshapes the public bureaucracy, and thereby one of the foundation stones on which our societies stand. Caroline Howard Grøn is Associate Professor at the King Frederik Center for Public Leadership, Department of Political Science, Aarhus University, Denmark. Anne Mette Møller is Associate Professor at the Department of Organization, Copenhagen Business School, Denmark.
650 0 _aPublic administration.
_957503
650 0 _aTechnological innovations.
_959244
650 1 4 _aPublic Administration.
_957503
650 2 4 _aPublic Management.
_969343
650 2 4 _aInnovation and Technology Management.
_966187
700 1 _aMøller, Anne Mette.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_984066
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031678639
776 0 8 _iPrinted edition:
_z9783031678653
776 0 8 _iPrinted edition:
_z9783031678660
830 0 _aGovernance and Public Management,
_x2524-7298
_984067
856 4 0 _uhttps://doi.org/10.1007/978-3-031-67864-6
912 _aZDB-2-POS
912 _aZDB-2-SXPI
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