| 000 | 03667nam a22005535i 4500 | ||
|---|---|---|---|
| 001 | 978-3-658-45587-3 | ||
| 003 | DE-He213 | ||
| 005 | 20251030113300.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 241106s2024 gw | s |||| 0|eng d | ||
| 020 |
_a9783658455873 _9978-3-658-45587-3 |
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| 024 | 7 |
_a10.1007/978-3-658-45587-3 _2doi |
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| 050 | 4 | _aHF5410-5417.5 | |
| 072 | 7 |
_aKJS _2bicssc |
|
| 072 | 7 |
_aBUS043000 _2bisacsh |
|
| 072 | 7 |
_aKJS _2thema |
|
| 100 | 1 |
_aRaithel, Sascha. _eauthor. _0(orcid)0000-0002-2776-6802 _1https://orcid.org/0000-0002-2776-6802 _4aut _4http://id.loc.gov/vocabulary/relators/aut _987091 |
|
| 245 | 1 | 0 |
_aProduct Recall Management _h[electronic resource] : _bPreparation, Execution and Recovery / _cby Sascha Raithel, Setareh Heidari, Jan von Schlieben-Troschke. |
| 250 | _a1st ed. 2024. | ||
| 264 | 1 |
_aWiesbaden : _bSpringer Fachmedien Wiesbaden : _bImprint: Springer, _c2024. |
|
| 300 |
_aXIV, 164 p. 36 illus. _bonline resource. |
||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 347 |
_atext file _bPDF _2rda |
||
| 490 | 1 |
_aScience meets Practice, _x2730-7158 |
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| 505 | 0 | _a1. The imperative of product recall management -- 2. Characteristics of product recalls -- 3. Performance implications of product recalls -- 4. The roles of different stakeholder groups -- 5. The product recall management cycle -- 6. Industry differences -- 7. Spillover effect.-8. Conclusion: Top10 key takeaways and outlook on future challenges. | |
| 520 | _aProduct recalls affect thousands of products globally each year, impacting millions of customers and causing severe consequences for companies. For instance, Takata’s airbag recall cost $25 billion and led to bankruptcy. Similarly, a viral video showing a Kryptonite bike lock easily broken damaged customer trust significantly. Effective recall management is crucial. It involves addressing supply chain, production, legal, and customer relationship aspects, with marketing playing a key role. A well-managed recall limits company damage and protects customers, while also considering investors, regulatory agencies, policymakers, and the public. This book offers guidance on developing a recall strategy, communicating safety risks, and restoring trust post-crisis. It provides detailed recommendations for recall management across different phases, with insights into consumer goods, food, and automotive sectors, and shows the broader impact of product defects. This book is a practical toolkit for managers, backed by current research and real-world case studies, ensuring effective navigation through product recalls. | ||
| 650 | 0 |
_aMarketing. _9521 |
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| 650 | 0 |
_aBusiness logistics. _961225 |
|
| 650 | 0 |
_aFinancial risk management. _959046 |
|
| 650 | 1 | 4 |
_aMarketing. _9521 |
| 650 | 2 | 4 |
_aSupply Chain Management. _966371 |
| 650 | 2 | 4 |
_aRisk Management. _959047 |
| 700 | 1 |
_aHeidari, Setareh. _eauthor. _4aut _4http://id.loc.gov/vocabulary/relators/aut _987092 |
|
| 700 | 1 |
_avon Schlieben-Troschke, Jan. _eauthor. _4aut _4http://id.loc.gov/vocabulary/relators/aut _987093 |
|
| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer Nature eBook | |
| 776 | 0 | 8 |
_iPrinted edition: _z9783658455866 |
| 776 | 0 | 8 |
_iPrinted edition: _z9783658455880 |
| 830 | 0 |
_aScience meets Practice, _x2730-7158 _987094 |
|
| 856 | 4 | 0 | _uhttps://doi.org/10.1007/978-3-658-45587-3 |
| 912 | _aZDB-2-BUM | ||
| 912 | _aZDB-2-SXBM | ||
| 999 |
_c64751 _d64751 |
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