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020 _a9783031779640
_9978-3-031-77964-0
024 7 _a10.1007/978-3-031-77964-0
_2doi
050 4 _aRA971-971.85
072 7 _aKCQ
_2bicssc
072 7 _aBUS070170
_2bisacsh
072 7 _aKCVJ
_2thema
100 1 _aSanguineti, Francesca.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_988300
245 1 4 _aThe Organizational Impact of Patient Engagement
_h[electronic resource] :
_bEnhancing the Healthcare Journey /
_cby Francesca Sanguineti.
250 _a1st ed. 2024.
264 1 _aCham :
_bSpringer Nature Switzerland :
_bImprint: Springer,
_c2024.
300 _aXI, 114 p. 21 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Business,
_x2191-5490
505 0 _aIntroduction -- A Systematic Review of Patient Engagement and Its Organizational Impact -- Fondazione Mondino IRCCS A Case of Italian Excellence -- Patient Engagement Organizational Strategies -- Organization and Patience Engagement at Front Office A Proposed Framework.
520 _aThis book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using Fondazione IRCCS Istituto Neurologico Nazionale Mondino (Italy) as a case study, the author offers a framework for improving patient interactions from the initial point of contact, namely front office operations, and proposes strategies for healthcare organizations across the globe based on best practices and lessons learned while also emphasizing the importance of continuous adaptation and improvement. Grounded in the latest academic research, this book provides students, practitioners, professionals, and scholars in healthcare administration and management with a theoretical foundation for patient engagement with practical applications to lead and innovate in the modern healthcare management system.
650 0 _aHealth services administration.
_961649
650 0 _aPublic health administration.
_973254
650 0 _aStrategic planning.
_957225
650 0 _aLeadership.
_94372
650 1 4 _aHealth Care Management.
_967006
650 2 4 _aHealth Administration.
_973255
650 2 4 _aBusiness Strategy and Leadership.
_967107
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031779633
776 0 8 _iPrinted edition:
_z9783031779657
830 0 _aSpringerBriefs in Business,
_x2191-5490
_979516
856 4 0 _uhttps://doi.org/10.1007/978-3-031-77964-0
912 _aZDB-2-SME
912 _aZDB-2-SXM
999 _c65347
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