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Total quality management in human service organizations [electronic resource] / Lawrence L. Martin.

By: Material type: TextPublication details: Newbury Park, Calif. : SAGE, 1993.Description: 1 online resource (ix, 109 p.)ISBN:
  • 9781483326597 (ebook) :
Subject(s): Additional physical formats: Print version :: No titleLOC classification:
  • HV95 .M2743 1993
Online resources:
Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Item type: List(s) this item appears in: Titluri cărți electronice Sage Health & Social Care 2020 (415 titluri)
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Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

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